You can access real time air quality information via this website. Just click on the link below:
The name and address of the person making the complaint, or any other contact details, will not be disclosed. This is ensured by the Data Protection Act.
The only exception to this is when we are taking formal action and you have been asked to collect evidence to support your complaint.
In these cases you may be asked to give that evidence at a hearing, but before then you will be asked if you are prepared to do that.
Most complaints are dealt with without the need for formal action, so in most cases confidentiality can be maintained.
Under the Freedom of Information Act 2000, the council has to make available to the public information about a complaint and what the complaint is about.
Formal notices that are served, along with a list of all those people served with that notice, are also public documents. We do check anonymous complaints, but they take a lower priority than others.
Planning enforcement: Related links on this site
