A breath of fresh air

A breath of fresh air

You can access real time air quality information via this website. Just click on the link below:

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Complaints - how to complain

If you feel that we have failed to provide the level of service that you might expect from us, you can make a complaint.

The authority has a complaints procedure to ensure complaints are dealt with promptly and efficiently. We aim to address any problems and ensure we are delivering the best possible service to you.

A complaints information pack is available to explain how you should complain, who to complain to, and describe how the complaints procedure works.

To download a copy of our complaints leaflet, click on the link below:


For further information, or to request a complaints information pack, phone 0151 356 6789. You can also use the online complaints form